PRIVACY POLICY

Welcome to Ron & Rich.

Ron & Rich (“us”, “we”, or “our”) operates www.ronandrich.com (hereinafter referred to as “Service”). Your privacy is important to us. Please do read through the following before providing us with any of your personal data. Continuing access onto our website establishes your acknowledgement, understanding of, and agreement with our Terms and Conditions and this Privacy Policy.

1. Application

This Privacy Policy applies to personal data collected, used, disclosed (including transferred out of Singapore), and otherwise processed (collectively, "processed") by our website. Such personal data will be processed in accordance with the Singapore Personal Data Protection Act 2012 ("PDPA"), its associated regulations and subsidiary legislation, and guidelines issued by the Singapore Personal Data Protection Commission ("PDPC"). Jurisdictions outside of Singapore may have different local data protection standards.​

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

 2. Definitions

SERVICE means the www.ronandrich.com website operated by Ron & Rich.

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).​

USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

The USER is the individual using our Service who is the subject of Personal Data.


3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). ​

The types of personal data we collect from you include:

  • your name;

  • mailing address(es);

  • telephone number(s);

  • email address(es);

  • date of birth;

  • nationality;

  • gender;

  • marketing preferences;

  • payment information and transaction details;

  • any other information you choose to provide to us, or that we may collect about you through your interactions with our website.

Your personal data is collected when you:

  • visit our website with a cookies-enabled browser [or (if applicable) register a user account with our website];

  • request services from us such as subscribing to our newsletter or mailing lists for post or phone updates;

  • fill in any forms on our website;

  • Any comments, questions or feedback to us, or contact or correspond with us in any way; and

  • make purchases of goods or services through our website.

Your personal data will be used for the following purposes:
  • To provide and maintain our Service;
  • To notify you about changes to our Service;
  • To allow you to participate in interactive features of our Service when you choose to do so;
  • To provide customer support;​
  • To facilitate your access to our website [or (if applicable) the creation of your user account with our website];
  • To gather analysis or valuable information so that we can improve our Service;
  • To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;​
  • Responding to, handling, and processing queries, requests, applications, complaints, and feedback from you 
  • To facilitate online purchases of goods and services; and
    • Our related entities, including subsidiaries;
    • Third-party service providers (such as subcontractors, agents or network operators) who are employed to perform business and administrative functions;
    • Third party businesses with whom we collaborate;
    • Government bodies;
    • Complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
    • Third parties, with the exception of Government bodies and other public agencies, are subject to data protection obligations and may only use your personal data to perform the necessary functions.
    • To utilize your browsing history on the website for demographic research;
    • Sending you marketing information about our goods or services including notifying you of our marketing events, initiatives and promotions, lucky draws, membership and rewards schemes and other promotions;
    • Any other purposes for which you have provided the information;
    • Transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and
    • Any other incidental business purposes related to or in connection with the above.

5. Usage Data  

We may also collect information that your browser sends whenever you visit our website by or through any device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data. ​

6. Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:​

1. Session Cookies: We use Session Cookies to operate our Service.

2. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

3.  Security Cookies: We use Security Cookies for security purposes.

4.  Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

7. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

8. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Singapore and choose to provide information to us, please note that we transfer the data, including Personal Data, to Singapore and process it there in accordance with the PDPA.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Ron & Rich will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.​​

9. Disclosure of Data

We may disclose personal information that we collect, or you provide:

  • ​To contractors, service providers, and other third parties we use to support our business;

  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

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10. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Nevertheless, we strive to protect the security of your information, and are constantly reviewing and enhancing our information security measures. We may, but are not obliged to, post a notice on our website if a security breach occurs, or send an email to you at the email address you have provided to us in these circumstances.   

11. Opting-Out / Withdrawal Of Consent 

If you would like to unsubscribe from our newsletter, detailed instructions are provided at the bottom of all emails sent out. If you would like to unsubscribe from any of our other mailing lists, or to withdraw your consent to our use of your personal data, please write to our Data Protection Officer at enquiry@ronandrich.com. 

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: enquiry@ronandrich.com.